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CRM Executive
Job ID 8878
Job Type:
Country:
Region:

Malta
Malta
Job Details: Job description:   Brief in campaigns including: send-outs of emails, SMS, OMS and other content types for various brands and markets Assist in writing and localising copy for marketing and promotional materials Cross check with all stakeholders to ensure all details are available for execution Work with content management system (CMS) to upload banners and banner copies on site Communication creations and send outs Setup Bonuses using back office tools for targeted More...
CRM Executive
Job ID 8877
Job Type:
Country:
Region:

Malta
Malta
Job Details: Job description:   Brief in campaigns including: send-outs of emails, SMS, OMS and other content types for various brands and markets Assist in writing and localising copy for marketing and promotional materials Cross check with all stakeholders to ensure all details are available for execution Work with content management system (CMS) to upload banners and banner copies on site Communication creations and send outs Setup Bonuses using back office tools for targeted More...
CRM Executive
Job ID 8876
Job Type:
Country:
Region:

Malta
Malta
Job Details: Job description:   Brief in campaigns including: send-outs of emails, SMS, OMS and other content types for various brands and markets Assist in writing and localising copy for marketing and promotional materials Cross check with all stakeholders to ensure all details are available for execution Work with content management system (CMS) to upload banners and banner copies on site Communication creations and send outs Setup Bonuses using back office tools for targeted More...
German speaking Customer Support agent
Job ID 8865
Job Type:
Country:
Region:

Malta
Malta
Job Details: Responsibilities: Resolve customer queries via live chat and email Take ownership of customer cases that cannot be resolved at the point of contact and see through to full resolution Communicate with 2nd line support team and payment providers to solve customer problems in the most efficient way. Approve customer withdrawals upon request from the player Review of customer documentation and KYC checks on demand for various jurisdictions in line with policy Contribute to team effort More...
Casino Operations Manager
Job ID 8857
Job Type:
Country:
Region:

Malta
Malta
Job Details: Responsibilities: Overseeing and managing the day-to-day operations of their online casino brands Ensuring all operational processes and best practices are documented and kept up to date. Share knowledge and train the team on policies and procedures. Develop and implement operational strategies maintaining strict adherence to regulatory requirements and responsible gambling practices Ensure that any customer queries related to Casino Product are escalated and resolved or escalated More...
Content Executive - German Speaking
Job ID 8846
Job Type:
Country:
Region:

Malta
Any Region
Job Details: Responsibilities:   Writing clear, compelling copy for email, landing pages, SMS, etc. Reviewing, editing, and updating content for company websites, marketing materials, and similar platforms. Executing CRM campaigns and ensuring that deadlines are met Analyzing promotion performances Contributing ideas and recommendations to the marketing team Developing constructive and cooperative working relationships with fellow copywriters, designers, customer support agents, and More...
Content Executive - French Speaking
Job ID 8845
Job Type:
Country:
Region:

Malta
Any Region
Job Details: Responsibilities:   Writing clear, compelling copy for email, landing pages, SMS, etc. Reviewing, editing, and updating content for company websites, marketing materials, and similar platforms. Executing CRM campaigns and ensuring that deadlines are met Analyzing promotion performances Contributing ideas and recommendations to the marketing team Developing constructive and cooperative working relationships with fellow copywriters, designers, customer support agents, and More...
German Customer Service Advisor
Job ID 8785
Job Type:
Country:
Region:

Malta
Any Region
Job Details: Our iGaming client is looking for a German speaker to join their team in Malta. The ideal candidate will have experience with online customer support and a passion for the industry.   RESPONSIBILITIES: As German Speaking Customer Support Agent (m/f/d) you provide customer support through chat, phone and email and you are a representative outward to our customers. You also assist the Management Team in reporting technical issues and giving insights to what is happening in the More...
Head of Customer Support
Job ID 8750
Job Type:
Country:
Region:

Bulgaria
Any Region
Job Details: On behalf of our iGaming Client we are looking for someone strong, coming from the gambling industry with vast experience in Customer support positions and managerial experience of global teams. This person can be seated in Sofia, Bulgaria or Johannesburg, South-Africa only. Responsibilities:   Owning the customer satisfaction in his life cycles. Providing high-quality interactions, retention oriented. Building and maintaining strong, long-lasting customer relationships and More...
Flemish and French Customer Service Agent
Job ID 8748
Job Type:
Country:
Region:

Malta
Any Region
Job Details: Our iGaming client is looking for a Dutch/Flemish + French speaker to join their team in Malta. The ideal candidate will have experience with online customer support and a passion for the industry.   RESPONSIBILITIES: As Customer Support Agent (m/f/d) you provide customer support through chat, phone and email and you are a representative outward to our customers. You also assist the Management Team in reporting technical issues and giving insights to what is happening in the More...