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German speaking Customer Protection Contact Center Analyst - LISBON, Portugal
Job ID 8893
Job Type:
Country:
Region:

Portugal
Lisbon
Job Details: GERMAN SPEAKING CUSTOMER PROTECTION CONTACT CENTER ANALYST– LISBON, PORTUGAL   ‚ÄčOur client is growing their Team and is looking for a German speaking Customer Protection Contact Center (International) Analyst to join their team in sunny Lisbon, Portugal. The Legal and RG International team within Customer Services is responsible for conducting detailed investigations of International customers to detect potential vulnerable gamblers and working in close collaboration with the AML More...
German speaking Legal & Responsible Gaming Associate - LISBON, Portugal
Job ID 8892
Job Type:
Country:
Region:

Portugal
Lisbon
Job Details: GERMAN SPEAKING LEGAL & RESPONSIBLE GAMING ASSOCIATE – LISBON, PORTUGAL   ‚ÄčOur client is growing their Team and is looking for a German speaking Legal & Responsible Gaming Associate to join their team in sunny Lisbon, Portugal. This role is responsible for handling internal and external escalations related to responsible gaming, regulatory compliance, and the legal framework. The job holder will also be tasked with analyzing our customer base behaviour and monitoring More...
CRM Lifecycle Manager
Job ID 8872
Job Type:
Country:
Region:

Malta
Any Region
Job Details: Do you have a passion for customer retention and engagement?  Does the idea of continuously questioning the status quo with the aim of taking the CRM team to the next level excite you? If so, one of our top iGaming clients in Malta are hiring a CRM Lifecycle Manager to their Retention Marketing team.   The CRM Lifecycle Manager iGaming will outline and realize customer lifecycle campaigns and communications, both transactional and for marketing purposes to continuously More...
CRM Manager - iGaming
Job ID 8871
Job Type:
Country:
Region:

Malta
Any Region
Job Details: One of our top iGaming clients in Malta are hiring a CRM Manager to their team! The CRM Manager will be responsible for increasing customer retention and engagement with a focus on their Games product through excellent multi-channel communication and event driven ad-hoc promotions.   You will work closely with internal and external stakeholders to ensure engagement of customers with refreshing, perfectly executed campaigns and relevant communication cycles. Your focus will be on customer More...
German speaking Customer Support agent
Job ID 8865
Job Type:
Country:
Region:

Malta
Malta
Job Details: Responsibilities: Resolve customer queries via live chat and email Take ownership of customer cases that cannot be resolved at the point of contact and see through to full resolution Communicate with 2nd line support team and payment providers to solve customer problems in the most efficient way. Approve customer withdrawals upon request from the player Review of customer documentation and KYC checks on demand for various jurisdictions in line with policy Contribute to team effort More...
Content Executive - German Speaking
Job ID 8846
Job Type:
Country:
Region:

Malta
Any Region
Job Details: Responsibilities:   Writing clear, compelling copy for email, landing pages, SMS, etc. Reviewing, editing, and updating content for company websites, marketing materials, and similar platforms. Executing CRM campaigns and ensuring that deadlines are met Analyzing promotion performances Contributing ideas and recommendations to the marketing team Developing constructive and cooperative working relationships with fellow copywriters, designers, customer support agents, and More...
German speaking Customer Service - Lisbon, Portugal
Job ID 8815
Job Type:
Country:
Region:

Portugal
Lisbon
Job Details: German speaking Customer Service Agent - Lisbon, Portugal   Our client is a world leader in sports betting and gaming entertainment by creating the most exciting and trusted experience for their customers, revolutionising the gambling space as they go. They are home to a global family of >25 well-known brands and they are looking for a German speaking Customer Service Agent to join their team in Lisbon!   Responsibilities: Handle wide range of customers and enter all More...
Sportsbook Risk / Trading Analyst
Job ID 8813
Job Type:
Country:
Region:

Malta
Malta
Job Details: One of our start-up iGaming clients based in Malta are currently in the process of developing their own Sportsbook team, to do this, they are looking to onboard Sportsbook Risk/Trading Analysts. The ideal candidates must have a passion for sports, experience in working in high-performing teams and a positive can-do attitude.   Responsibilities:   Analyse various risk reports on a daily basis, identifying potential risk areas, taking action and More...
German Customer Service Advisor
Job ID 8785
Job Type:
Country:
Region:

Malta
Any Region
Job Details: Our iGaming client is looking for a German speaker to join their team in Malta. The ideal candidate will have experience with online customer support and a passion for the industry.   RESPONSIBILITIES: As German Speaking Customer Support Agent (m/f/d) you provide customer support through chat, phone and email and you are a representative outward to our customers. You also assist the Management Team in reporting technical issues and giving insights to what is happening in the More...
German Customer Service Agent
Job ID 8768
Job Type:
Country:
Region:

Malta
Any Region
Job Details: GERMAN SPEAKING CUSTOMER SERVICE AGENT Are you good at dealing with other people? Does it motivate you to solve problems and help customers? One of our acknowledged iGaming clients based in Malta are seeking to hire German speaking Customer Service Agents. They offer you a dynamic work environment in which communication with customers takes place via email and live chat and their customer service team is one of the foundations of their success. The purpose of this role is to support their More...