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Data Scientist
Job ID 7473
Job Type:
Country:
Region:
Permanent
Remote
Any Region
Job Details: Our client is an online casino with crypto currency focus where all employees enjoy a competitive salary, annual team building travel the possibility of working fully remote from and part of the world.   Responsibilities:   Apply your knowledge of mathematics/numerical methods to the complex challenges of today's world Participate in a team that analyses data for global customers, develops user behaviour models, introduces improvements and enhances business performance More...
Danish Customer Support Agent
Job ID 7472
Job Type:
Country:
Region:
Permanent
Malta
Malta
Job Details:   Our client is a casino that operated both land-based and online. It is an established and full of traditions brand operating on Danish market. They are currently looking for a responsible and reliable Customer Support Agent to join their operations in Malta to support their online product. Your role will include:   Customer Service: Answering customer inquiries via email Respect the Responsible Gaming Processes     Handling wide variety of player More...
Chargeback & Fraud Analyst
Job ID 7471
Job Type:
Country:
Region:
Permanent
Malta
Malta
Job Details: Our client, an IGaming operator is looking for a Chargeback & Fraud analyst to join their Fraud team. You will be mitigating the company losses that are caused by any fraudulent activity across all their brands.   Responsibilities:   Making sure that all disputes, RFIs and CHBs with the different payment providers are accurately registered, actioned and corrected in a timely manner Maintaining an open dialogue with providers regarding any disputes Review incoming More...
Responsible Gaming Team Leader
Job ID 7470
Job Type:
Country:
Region:
Permanent
Malta
Malta
Job Details: As Responsible Gaming (RG) Team Leader, your main responsibilities are to support in leading the team, to ensure compliance with all RG related matters across our different markets with the aim of ensuring player protection.    Responsibilities:   Collect, monitor, and analyze player data, interpret trends and patterns with excellent analysis  Independently determine potential addictive behavior and act according to agreed procedures More...
Responsible Gaming Analyst (German speaking)
Job ID 7469
Job Type:
Country:
Region:
Permanent
Malta
Malta
Job Details: Our client is looking for a Responsible Gaming (RG) Analyst who will be responsible for safeguarding players and the business. The RG Analyst will liaise with customers by email or phone to ensure a responsible gaming experience whilst continuously improving our responsible gaming operation.   Responsibilities:   Analyze risk-scoring reports to identify potential addictive behavior, contact players who are at risk by phone or email, and provide support More...
Responsible Gaming Analyst (Danish speaking)
Job ID 7468
Job Type:
Country:
Region:
Permanent
Malta
Malta
Job Details: Our client is looking for a Responsible Gaming (RG) Analyst who will be responsible for safeguarding players and the business. The RG Analyst will liaise with customers by email or phone to ensure a responsible gaming experience whilst continuously improving our responsible gaming operation.   Responsibilities:   Analyze risk-scoring reports to identify potential addictive behavior, contact players who are at risk by phone or email, and provide support More...
Head of e-commerce product
Job ID 7467
Job Type:
Country:
Region:
Permanent
Cyprus
Limassol
Job Details: Responsibilities: • Research analyse and present new payment and risk management solutions to the company according to the current business needs and growth strategy. • Master product features, write related user manuals, and train the operations team on their efficient use. • Develop detailed project plans to visualise, monitor and track progress of projects to their granular level. • Implement robust JIRA workflows to Track and report project evolutions, More...
E-commerce merchant accounts manager
Job ID 7466
Job Type:
Country:
Region:
Permanent
Cyprus
Limassol
Job Details: Responsibilities: • Build reports on service providers’ transactions; share insights to improve: o Transactions cost. o Unforeseen losses or/and hidden fees mitigation. o PsP Approval rates. o Risk and Fraud Mitigation. o Reconciliation processes. • Regularly assess the impact of cash flow in operations and communicate with stake holders to optimise processes where necessary. • Perform transactions reconciliations between brands back offices, Merchants accounts More...
Payments and Risk Analyst
Job ID 7464
Job Type:
Country:
Region:
Permanent
Malta
Malta
Job Details: The Payments & Risk Analyst’s role is to protect corporate assets by identifying fraudulent behaviour conducted by existing or new application players that attempt to defraud the company by identity theft or bonus abuse with the intention of exploiting temporary application weaknesses/bugs or more elaborated cheating/collusion activities. Your workday will compose mostly of checking gameplay, withdrawal requests and verifying due diligence on customers. You will be involved in More...
Customer Service Team Leader (Swedish speaking)
Job ID 7463
Job Type:
Country:
Region:
Permanent
Malta
Malta
Job Details: The Customer Service Team Leader’s role is a people’s person role. The team leader will be responsible for encouraging, motivating, and developing team members. All aspects of the role will be customer-centric and to be focused on what will give the customer the best possible experience from the site and customer service in a competitive world.    Responsibilities:   Oversee the daily operations and refer unresolved customer grievances, in a clear More...