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Customer Insights and Optimisation Specialist
Job ID: 6430
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Malta
Malta
Job Details: Customer Insights and Optimisation Specialist Sliema, Malta   Our client is looking for an enthusiastic Customer Insights & Optimisation Specialist to actively participate in building and driving the Conversion Rate Optimisation (CRO) dimension. The scope of CRO is to create high-quality, actionable and timely insights that contribute to all our customer acquisition and retention efforts.   As the Customer Insights & Optimisation Specialist, you will be working closely More...
PRODUCT MANAGER / MOBILE & WEB PRODUCT MANAGER
Job ID: 6424
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Permanent
Malta
Any Region
Job Details: Responsibilities Responsibility for the player experience through web and mobile platforms Responsible for the Mobile (smartphone and tablets) product lifecycle, escorting the product in his whole lifecycle until the launching and the analyzing phases Hands-on in writing feature and requirements documents for mobile and web products  Working with multiple departments: designers, analytics, RND, CRM Mobile and Web Product Marketing Research - Researching and analyzing strategic More...
Customer Support Manager
Job ID: 6411
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Permanent
Malta
Any Region
Job Details: Responsibilities Responsibility of the operational running of the CS Department Train, mentor and coach team members to help them achieve the best possible results Responsibility for ensuring continuously improvement of the support department KPI’s at all times. To help maintain customer satisfaction at all times through quality customer service Identify potential high value players and report them to the Head of Retention/VIP Ac Manager Full management of the staffing More...
Swedish speaking Live Dealer
Job ID: 6397
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Permanent
Malta
Any Region
Job Details: Swedish speaking Live Dealer Malta Responsibilities: Host a variety of casino games live on camera for real players. Manage the game table and carry out all gaming operations and procedures including monitoring and updating back-end systems. Ensure fair play. Maintain the highest professional standards at all times. Interact with, and provide an engaging and rewarding experience for our live players. Participate in table promotions, internal and external media campaigns such More...
German Team Leader
Job ID: 6307
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Malta
Any Region
Job Details: GERMAN TEAM LEADER   Location- Malta The Customer Support Department is the key to a successful online operation, the agent is the link between the customer and department. We like people with that little extra and we want to communicate that to our players, so they feel a part of our little family and that they feel they are in good hands. The ideal candidate should be hands-on people’s person, with excellent leader skills, understanding of shift roasters, organizational More...
German Customer Support
Job ID: 6301
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Malta
Malta
Job Details: Our client, an iGaming firm based in sunny Malta, is seeking a German speaking customer service professional to join their team in Sunny Malta! A fantastic opportunity to join a friendly team providing support for a dynamic and leading iGaming product. The role:  Providing assistance to internal and external customers via available communication channels in own language; Guide customers through the website and assist them using the various services and products More...
Compliance Manager
Job ID: 6023
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Permanent
Malta
Any Region
Job Details: Compliance Manager Malta Responsibilities: Responsible for the Compliance of the operation, making sure the operation is working according to the different regulatory guidelines (mainly UKGC, DGA, MGA, GDPR, AML, CMA, ASA). Set protocols and processes for the operation to support regulatory guidelines and ensure adequacy of all procedures. Work closely with Regulation Manager on implementation of new guidelines. Work closely with Product implementing changes to the system to More...
Project Manager (Remote) - Portuguese / Brazilian
Job ID: 5297
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Permanent
Remote
Remote
Job Details: Project Manager - Portuguese / Brazilian Remote Our client is an European iGaming affiliate company who focus on creating user-friendly, beautiful and value-added information websites about online betting, casino, and poker for our customers.    They are currently looking for an experience Italian speaking Project Manager to work remote!    As Project Manager you are responsible for the conceptual setup and execution of the Brazil projects. You will supervise More...
German Speaking Customer Service Agent
Job ID: 5145
Job Type:
Country:
Region:
Permanent
Malta
Any Region
Job Details: Our client, an iGaming firm based in sunny Malta, is seeking a German speaking customer service professional to join their team in Sunny Malta! A fantastic opportunity to join a friendly team providing support for a dynamic and leading iGaming product. The role:  Providing assistance to internal and external customers via available communication channels in own language; Guide customers through the website and assist them using the various services and products More...
Software Engineer - 2nd Level Technical Support
Job ID: 4949
Job Type:
Country:
Region:

Malta
Any Region
Job Details: Software Engineer - 2nd Level Technical Support Malta Our client is an international company operating in the online payments industry. They are currently looking for a Technical support officer for their office in central Malta.   This person will become familiar with the technical aspects of the platform and will become an expert on the product to support the internal business and technical teams.    Skills required: MySQL knowledge - ability to understand a More...