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Customer Support Advisor (German speaking)
Job ID 7607
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Malta
Malta
Job Details: Our client is looking for a profile to handle customer enquiries in a real-time environment. You will be expected to log all interactions with the customers on the system and to communicate effectively with peer group, line management, external customers and business contacts. You will maintain the quality standards of chat, email and telephone performance, across all lines relating to customer support and guide customers through the sites and assist them in using the various services and More...
SEO Executive (Finnish)
Job ID 7554
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Malta
Malta
Job Details:   Responsibilities   SEO analysis using all data resources and tools available Conduct keyword research including industry trends and competitive analysis to drive the most valuable traffic Provide input on on-page & off-page content formatting  Contribute to monthly reports about team performance, mission-related objectives, and deadlines Collect the data and make a report on traffic, ranking and any other SEO aspects Monitor SEO performance of your markets, More...
Japanese speaking Customer Service Agent
Job ID 7510
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Malta
Malta
Job Details: Our client is looking for a customer support specialist with Japanese language to service primarily Japanese and English-speaking players over a multi-brand platform. The company takes pride to strive to impress their Customers with an epic player experience.   Working in a fast paced environment where creativity and innovation are fostered, you will be empowered and supported to be the best version of your self whilst enjoying career development opportunities, flexibility and fantastic More...
SENIOR SEO MANAGER
Job ID 8032
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Remote
Remote
Job Details: Our client is a private iGaming affiliate company with 15 years track record in the industry. They are currently looking to recruit an SEO Manager.  This role is fully remote!  The Senior iGaming SEO should preferably have experience working for another iGaming affiliate (preferable) or operator. Key Responsibilities - The Senior iGaming SEO works within the SEO team and reports to the Head of SEO, but is expected to be able to work independently. - Use experience garnered More...
Responsible Gaming Analyst
Job ID 7942
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Malta
Malta
Job Details: Responsible Gaming Analyst Malta     Responsibilities:   To liaise and intervene with customers posing an RG suspicion through phone/email adopting a helpful approach to assist vulnerable customers. Analyze customer accounts that are triggered by RG flags or by internal reporting that indicate possible vulnerable customers and identify potential addictive behavior. Monitor vulnerable customers including underage clients. Escalate particular cases where necessary to More...
CUSTOMER SERVICE AGENT - JAPANESE SPEAKING ( full time, permanent role)
Job ID 7941
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Malta
Malta
Job Details: CUSTOMER SERVICE AGENT – JAPANESE SPEAKING  Close date - 20.08.2021  Malta   Key Responsibilities   Helping internal and external customers, Contacting other departments when there is an issue to be solved, Keeping customer request queues as low as possible, Customer research (bonuses, deposits, transactions, betting slips, documents, bet calculations), Handling customer request queues assigned accordingly to workload, Having a high knowledge of More...
Office Manager
Job ID 7914
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Malta
Malta
Job Details: Office Manager  Malta Our client is a startup iGaming provider, opening an office in Malta, with a background of a well-established Japanese game development company with a long history and a large presence in Japan. Necessary skills Great interpersonal skills and a collaborative working style; Previous office management, administrative or assistant experience is a must; Excellent time management skills and ability to multi- task and prioritize More...
Head of Acquisition
Job ID 7912
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Malta
Malta
Job Details: HEAD OF ACQUISITION Malta   You will be responsible for the entire customer acquisition strategy, including business forecasts, budgets, and identifying new target markets and marketing channels. You should have a command of best practices and trends in digital marketing, enjoy being creative, possess attention to detail, be goal-oriented, have excellent project management and negotiation skills.   You will also conduct data analysis that will be used to support strategic More...
Head of CRM
Job ID 7899
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Malta
Malta
Job Details: HEAD OF CRM Malta     Our client is a fast-growing iGaming company looking to expand their team in Malta. They are looking for a Head of CRM to join their team.   The right candidate is an ambitious professional with a comprehensive understanding of online casino retention and who can work across multiple markets.   The Head of CRM will be responsible for the entire customer retention strategy, including budgeting, campaign execution and automation, customer cohorts More...
Compliance Officer
Job ID 7875
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Malta
Any Region
Job Details: Compliance Officer Malta   The main objectives are to support and lead regulatory actions in new and existing markets, in order to enable the growth of the company in those markets. The Compliance Officer will be responsible for establishing and meeting the regulatory demands of new markets, as well as continuously following and updating the regulatory changes in the existing markets. The Compliance Officer will work closely with the Management team, and will be involved in a More...