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Swedish Speaking Support Agent
Job ID 7342
Job Type:
Country:
Region:
Permanent

Job Details: Our client based in Malta, is looking for a Swedish speaking support agent. This person will be responsible for making sure all clients questions are answered and problems are solved in a fast, accurate and friendly manner. The CS team works closely with the product team to ensure their service reflects its customers’ needs.   This is a full-time position on Monday-to-Sunday day shift hours that reports to the Support Manager. In this role, you’ll have many opportunities to More...
Swedish Customer Support
Job ID 7340
Job Type:
Country:
Region:
Permanent
Malta
Malta
Job Details: The Customer Service Team will be assisting players with registration, game play, technical, and other queries they might have. As a Customer Service Agent you will be a front-liner of the company, supporting our clients players currently through online chats and emails.   Responsibilities:   · Efficiently manage incoming customer service inquiries through chat and other channels, delivering a high standard and contributing towards an excellent customer More...
VIP Account Manager Denmark
Job ID 7339
Job Type:
Country:
Region:
Permanent
Malta
Malta
Job Details: This is an exciting role covering all aspects of account management, operational processes of the VIP programmes, and reactivation of lapsed VIPs and will also work on delivering the objectives and overall strategy of the VIP channel with a specific focus on the whole base of VIP segments. You are a doer, business minded, resilient with a keen eye for detail, solid interpersonal skills and genuine team player. Your true passion lies in leading and driving results getting the customers More...
Regulatory Compliance Manager - MGA Licence
Job ID 7338
Job Type:
Country:
Region:
Permanent
Malta
Any Region
Job Details: Our client is an established casino operator and they are looking to hire a Compliance Manager to manage compliance for their MGA licence. The successful candidate will be responsible for advising the business on all regulatory compliance matters relating to the company’s local licence in Malta. You will work collaboratively across multiple teams and will serve as a primary point of contact for any queries related to regulatory compliance in the Relevant More...
Casino Systems Manager
Job ID 7336
Job Type:
Country:
Region:
Permanent
Malta
Malta
Job Details: As a Casino Systems Manager you will be responsible for ensuring our clients platforms are tactically aligned to the Casino business strategy. This makes the role a key component in the business success.   This is a commercial product management role, which sits within the business function. The primary focus of the role is the tactical management of games supplier backend modules, # to assist with the scoping, delivery management and on boarding of numerous in house More...
Marketing Coordinator
Job ID 7335
Job Type:
Country:
Region:
Permanent
Malta
Any Region
Job Details: Our client, a start-up game provider within the iGaming industry located in Malta and are looking for a Marketing Coordinator, to join their growing team. They are looking for a driven, enthusiastic individual, who will be eager to help the company move forward, take the initiative where needed and be able to work well with others to achieve common goals.   The Marketing Coordinator will be responsible to guarantee that all approved ideas and strategies are successfully completed within More...
E-commerce verification officer
Job ID 7333
Job Type:
Country:
Region:
Permanent
Cyprus
Limassol
Job Details: Responsibilities: Request and verify KYC documents. Approve or reject documentation according to internal procedures. Crosscheck identification documents against registered details. Perform basic checks on newly registered accounts, deposit transactions and accounts with pending withdrawals requests. Respond to KYC related communications with Customer Service team in a professional and timely manner. Initiate & support improvements to the Payments and Risk functions in the More...
Senior Risk e-commerce analyst
Job ID 7332
Job Type:
Country:
Region:
Permanent
Cyprus
Limassol
Job Details: Responsibilities:   Review accounts registrations, perform checks on established customers and request the relevant KYC documents based on determined customer risk level and internal procedures. Monitor gaming and financial activities across all channels to identify, assess and mitigate fraudulent behaviour, chargebacks and bonus abuse. Act according to internal procedures with regards to transactions acceptance and account restrictions. Review, validate or deny players’ More...
French Customer Support agent
Job ID 7331
Job Type:
Country:
Region:
Permanent
Malta
Malta
Job Details: Responsibilities: Respond to players via live chat & emails Document and delegate in-game bugs and other issues Troubleshoot new issues directly with our players Interact with various departments (VIP, marketing…) to improve gameplay for players Extra tasks upon request (call campaigns, translations…) Ensure customer satisfaction and provide professional customer support  Requirements: Online customer service background Passion for Customer More...
Merchant accounts manager
Job ID 7330
Job Type:
Country:
Region:
Permanent
Cyprus
Limassol
Job Details: Key Responsibilities: Guarantee the availability and proper operationality of payment services methods and risk management tools in all present and planned markets. Perform payment methods’ applications, configurations, testing and production deployment. Filling and updating of company’s Documentation and agreements. Logging of all-important contract clauses for each service providers. Liaising with service providers when required and maintaining or creating good More...