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Account Manager
Job ID 7445
Job Type:
Country:
Region:
Permanent
Remote
Any Region
Job Details: Are you as good of a communicator as Winston Churchill and have the sales skills of Jordan Belfort from Wolf of Wall Street? Do you have a deep understanding of the online casino industry and have experience with Bitcoin and other crypto currencies?   So basically, our client is looking for an Account Manager to join their team, and besides fitting the slightly exaggerated description above, we also see that you have an analytical mindset and a data-driven approach. After all, your More...
Senior Customer Support Portuguese speaking
Job ID 7444
Job Type:
Country:
Region:
Permanent
Remote
Remote
Job Details: Are you a native Portuguese speaker with previous experience in the online casino industry? Is Jugo de Bicho your favorite pastime? Well, in that case we consider you “com a faca e o queijo na mão”, if you know what we mean.   Our client, a fantastic iGaming company are recruiting for an experienced customer support agent to join their continuous growing operations. If you have extensive casino knowledge and enjoy a slot game of 2 (maybe 3) see below the More...
German speaking Customer Service Team Manager
Job ID 7408
Job Type:
Country:
Region:
Permanent
Malta
Malta
Job Details: As Customer Service Team Manager, you are mainly responsible for the performance of the Customer Service Team. You provide mentorship and guidance to employees, maintain ongoing two-way communications, and promote professionalism, teamwork, and an outstanding level of service.   You organise training for existing and new employees. You set team goals and objectives and ensure that the team members reach or exceed them. You prepare monthly reports to show progress to senior management. More...
Service Desk Analyst
Job ID 7403
Job Type:
Country:
Region:
Permanent
Malta
Malta
Job Details: Our client is an iGaming company based in Malta currently looking to expand their technical support team. The company is well established and well fitted within sports betting environment.   The Service Desk Analyst is the first and focal point of contact of the Company. While providing the highest level of IT support, the Service Desk Analyst performs periodic routine checks and responds to all tickets submitted through JIRA Service Desk and uses a knowledge base tool along with their More...
Junior Compliance Officer
Job ID 7396
Job Type:
Country:
Region:
Permanent
Malta
Malta
Job Details: What would be your role?   Assisting the Company in the fulfilment of the AML requirements set forth by the authorities; Performing risk assessment of existing and new players; Assisting in carrying out Enhanced Due Diligence (EDD); Carrying out checks against Politically Exposed Persons (PEPs) and Sanction lists; Conducting ongoing monitoring of players and transactions according to the respective level of risk; Evaluating and identifying suspicious behaviour, including More...
Customer Service Agent - German Speaking
Job ID 7363
Job Type:
Country:
Region:
Permanent
Malta
Malta
Job Details: Our client, a leading provider in are looking for a German speaking support agent to join their team in Malta.   Are you good at dealing with other people? Does it motivate you to solve problems and help customers? Our clients customer service team is one of the foundations of their success.   Responsibilities:   You are then the first point of contact for our clients customers and communicate with them via e-mail and live chat You are always informed about our clients More...
German speaking Customer Support Agent
Job ID 7358
Job Type:
Country:
Region:
Permanent
Malta
Malta
Job Details: Our client, a leading provider in are looking for a German speaking support agent to join their team in Malta.   Are you good at dealing with other people? Does it motivate you to solve problems and help customers? Our clients customer service team is one of the foundations of their success.   Responsibilities:   You are then the first point of contact for our clients customers and communicate with them via e-mail and live chat You are always informed about our clients More...
Country Manager Finland
Job ID 7355
Job Type:
Country:
Region:
Permanent
United Kingdom
London
Job Details: Position can be located in Malta or UK (London) Responsibilities:   Develop an annual marketing plan in conjunction with the team detailing the year’ activity to meet agreed company objectives and push your territory and products forward, working with all departments for execution P&L responsibility Media planning, negotiation & buying Creating reports and analysing results in order to learn and take action when needed Conduct market research in order to More...
Systems Analyst
Job ID 7352
Job Type:
Country:
Region:
Permanent
Malta
Malta
Job Details: As a Systems Analyst, you will form part of the IT Operations section, that is responsible to support the business' IT services across the group.    Responsibilities:   The role is to perform a variety of level 2 BAU activities to deliver services across specific ITIL processes including Event Management, Request Fulfilment, Incident Management, Problem Management, Configuration Management, Change and Release Management. This includes applying your analytical, More...
Responsible Gambling Analyst (German)
Job ID 7347
Job Type:
Country:
Region:
Permanent
Malta
Any Region
Job Details:   Responsibilities & requirements:   • Ensure RG is an integral part of the daily operations in all areas, from CS to marketing and technical enhancements • Assist RG Officer / Head of CS in creating strategies, procedures and projects related to RG and partially take on ownership • Ensure and uphold full RG compliance with all relevant licensing authorities • Promote awareness of RG issues throughout the organisation and liaise with More...