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Technical Support Engineer
Job ID 7004
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Malta
Malta
Job Details: As Technical Support Engineer, you’ll act as the Single Point of Contact (SPOC) during incidents affecting our client’s services, communicating both with internal and external stakeholders. Responsibilities: Offer 2nd line support and escalate and resolve cases promptly Be an important part in the development life cycle Support via our service management tool, telephone, email or any other internal communication tool Troubleshoot, resolve issues and solve service More...