BI Manager - Malta
Job ID: 9021
Job description: br> RESPONSIBILITIES:
- Evaluate and potentially implement new BI systems, such as Tableau or QlikView, to extend the capabilities of our back office.
- Work on integrating all data into third-party systems, ensuring accessibility and ease of use for all stakeholders.
- Set up detailed daily reports tailored to different teams within the organisation, providing timely updates on overall KPIs and individual client KPIs.
- Take ownership of the workflow, from request to delivery of data, reporting, and analysis, driving value and efficiency improvements.
- Develop strong relationships with senior stakeholders, including Directors, Departmental Heads, and Product Owners.
- Collaborate closely with Product and Operational teams to provide engaging and clear insights in the appropriate context, enabling actionable recommendations.
- Enhance data accessibility within the department, including building business cases to enrich the data warehouse and improve the quality of analysis.
- Utilize strong knowledge of Power BI tools to maintain and enhance the viewing of KPIs for our clients.
- Lead the implementation of a comprehensive customer lifetime value modeling system, combining it with acquisition spend information to provide key KPI statistics and ROI analysis by granular channel.
- Collaborate with the clients' acquisition team to optimise marketing and acquisition efforts based on data-driven insights and recommendations.
- Drive the development and delivery of innovative analytical solutions that enable the company's rapid digital revenue growth.
- Establish a robust data governance framework, including data quality management processes and compliance protocols, to ensure accurate and reliable insights.
- Contribute to the company's growth, revenue generation, and competitive advantage by providing key insights, analysis, and new thinking based on data-driven decision-making.
- Influence strategic decision-making processes by delivering actionable recommendations and insights to the Exec team and other stakeholders.
- Partner closely with Product and Operational teams to identify opportunities for optimization, process improvement, and innovation, based on data insights.
- Prepare and deliver monthly client reports with comprehensive insights to stakeholders, including the Exec team, Product Teams, and Key Account Managers.
- Highlight key performance metrics, trends, and opportunities for improvement to drive marketing and promotional activities.
- Provide actionable recommendations to enhance client engagement, increase customer lifetime value, and optimise marketing strategies.
- Hold a degree in Mathematics or a numerate field, with knowledge of probability and statistics being advantageous.
- Proven experience in managing and developing people and teams.
- Track record of managing an analytical team's output, capturing requirements, prioritizing tasks, and effectively managing expectations.
- Advanced proficiency in Microsoft Office, especially Excel and PowerPoint.
- Experience in extracting, analyzing, and interpreting large and complex data sets.
- Minimum of 3 years of experience in a similar BI/Analytics focused role.
- Strong experience with ROI analysis and utilizing SQL for data manipulation and analysis.
- Familiarity with the online gambling industry is desirable.
- Mathematically minded, comfortable with statistics, probability, and logical problem-solving.
- Deep understanding of best practices for data analysis and visualization platforms.