Job Details

Job
Location
CUSTOMER SERVICE AGENT FRENCH SPEAKING - Malta
Job ID: 6762
Alexandra joined our international recruitment team in January 2015, bringing with her recruitment experience from Romania, Bulgaria, and Malta. Alexandra has a degree in Psychology and Human Resources from her home country of Romania. In her role she focuses on international candidate sourcing, utilising both Romanian and English.

<a href="https://www.linkedin.com/in/alexandranita/">Visit Alexandra’s LinkedIn profile</a>
<a href="mailto:alexandra@bettingconnections.com">alexandra@bettingconnections.com</a>
Job Type:
Region:
Permanent
Malta

Job description: CUSTOMER SERVICE AGENT – FRENCH SPEAKING
Malta
 
KEY RESPONSIBILITIES
 
  • Helping internal and external customers,
  • Contacting other departments when there is an issue to be solved,
  • Keeping customer request queues as low as possible,
  • Customer research (bonuses, deposits, transactions, betting slips, documents, bet calculations),
  • Handling customer request queues assigned accordingly to workload,
  • Having a high knowledge of products offered by the company,
  • Attending team meetings and activities,
  • Taking over in the absence of the team leader,
 
Requirements
 
  • Experience in a similar role – at least 1 year
  • English – proficiency, French – native level
  • German – proficient – huge plus!
 
To apply please send your CV to alexandra@bettingconnections.com