Job

Job
Location
DANISH SPEAKING CUSTOMER SUPPORT EXECUTIVE - Malta
Job ID: 6158
Job Type:
Region:

Any Region

DANISH SPEAKING CUSTOMER SUPPORT EXECUTIVE


Our client is a dynamic, start-up company in the online gaming industry and they are currently recruiting for a Danish Speaking Customer Support Agent.
If you are an organized, love helping people out, and looking for a new opportunity in a gaming company, then this might be for you!


Key Responsibilities
• Acting as a first point of contact between customers and our respective brands
• Providing first line support to customers via email, phone and live chat in a professional and responsible manner
• Ensuring the highest level of support is delivered to customers per agreed standards
• Aiming to resolve all issues at first point of contact
• Liaising with other departments to resolve customer queries in a prompt manner
• Contribute to the development of new products and services, based on customer feedback
• Undertake any other administrative duties that will directly improve customer experience and add further value to the team and the company
• Work in a team, support team members and contribute to a good atmosphere on the job
• Generally fulfilling any KPI’s which the company may indicate from time to time


Requirements:
• Native fluency in the Danish language and strong command of the English language
• An obsession with customer experience and demonstrating the written and verbal communication skills necessary to support our esteemed clients
• A team player with a flexible approach to collaborate with colleagues
• Ability to work well under pressure and maintain a positive attitude
• Ability to take direction and feedback constructively
• Trustworthy and able to maintain focus even when under minimum supervision
• Previous experience in a Customer Service environment would be considered an asset


IF INTERESTED, SEND YOUR CV TO LUCA@BETTINGCONNECTIONS.COM