Job Details

We are now looking for DUTCH-SPEAKING CUSTOMER SUPPORT SPECIALISTS to join our clients professional yet easy-going customer support team.

 
Job Overview & Responsibilities:

• Providing fast, accurate, personal and polite advice and product knowledge to our customers via phone, e-mail and live chat.
• Keeping track of player accounts.
• Handling occasional supportive tasks from our other departments. This is a great opportunity to get to know the business from different angles and to grow professionally! 
• Our specialists work 8-hour shifts including mornings, evenings, weekends and public holidays. Our support is open 24/7, but don’t worry about night shifts - our owls already have them covered.

Who are we looking for:

• A native Dutch with a good knowledge of written and spoken English.
• A service-minded person willing to do his / her utmost to solve customers' queries effectively - while even enjoying the process. 
• Solution-minded problem solver. 
• A flexible team player who is able to work independently.  
• Customer service experience is a plus, but you don’t need experience in the gaming business. We provide full training for all our employees.

What we offer: 

• Professional development including training and education assistance;
• Hybrid working model;
• Flexible working hours;
• Competitive salary based on experience and qualifications;
• Relocation packages;
• Brand new offices;
• Company events and social gatherings;
• Health insurance;
• Wellbeing and fitness allowance;
• Office nibbles such as fresh fruit and healthy snacks.

To apply please send your CV to mariana@bettingconnections.com