Job Details

Job
Location
English Retention Agent - Malta
Job ID: 7829

Alexandra joined our international recruitment team in January 2015, bringing with her recruitment experience from Romania, Bulgaria, and Malta. Alexandra has a degree in Psychology and Human Resources from her home country of Romania. In her role she focuses on international candidate sourcing, utilising both Romanian and English.

Visit Alexandra’s LinkedIn profile
alexandra@bettingconnections.com

Job Type:
Region:

Malta

Job description: Retention Agent
Malta

 
  • Retention Agent will be in charge of carrying out outbound Retention to the US Market
  • Promote the company’s products and services
  • Retention – continuous relationship management ( Retention of previous converted deals, management of customer account, upsell customer deals, while constantly increasing their LTV)
  • Meet targets and deadlines, within a goal-oriented environment
 
Requirements:
  • Native level of English
  • Additional languages would be considered an asset
  • Self-motivated and goal-oriented with a strong will to succeed
  • 1-year experience in positions such as Credit Control agent or any position related to preventing cancellation of products in call center environments
  • Capable of reaching daily/weekly/monthly targets based on Retention Agents plan
  • Excellent communication skills (verbal + written)
  • Team player attitude
 
To apply please send your CV to alexandra@bettingconnections.com