Job Details

Job
Location
Finnish speaking Customer Service Agent - Malta
Job ID: 7655

Alexandra joined our international recruitment team in January 2015, bringing with her recruitment experience from Romania, Bulgaria, and Malta. Alexandra has a degree in Psychology and Human Resources from her home country of Romania. In her role she focuses on international candidate sourcing, utilising both Romanian and English.

Visit Alexandra’s LinkedIn profile
alexandra@bettingconnections.com

Job Type:
Region:

Malta

Job description: FINNISH AND ENGLISH CUSTOMER SUPPORT
Malta
 
Our client is a fast-growing online gaming operator, managing a few successful casino brands from their office in central Malta!
 
They are looking for outstanding individuals with great customer service skills, the ability to work in a multi-cultural and multi-lingual environment with a thirst for knowledge and an interest in the iGaming industry.
 
Responsibilities
 
  • Customer support via Live Chat, email and telephone. 
  • Assisting Payments/Fraud or other departments where necessary. 
  • Integrating into a team and sharing responsibilities. 
 
What’s the Job?
 
  • Proactive problem solving. 
  • Customer Service and Up-Selling. 
  • Maintaining relationships. 
  • Process information and follow up. 
 
What do you bring to the table?
 
  • Previous experience in iGaming will be considered an asset. 
  • Fluency in English and Finnish. 
  • You work well as part of a team.
  • You are diligent and possess a keen eye for detail. 
  • You are charismatic and sociable. 
  • You are flexible and adaptable.
 
 
To apply please send your CV to alexandra@bettingconnections.com