Job

Job
Location
Finnish Speaking Customer Support Agent - Malta
Job ID: 5033
Job Type:
Region:
Permanent
Any Region

Our client is looking for a Finnish Speaking Customer Support Agent to join their team:
 
As an innovative start up online Casino and Sportsbook operator we are seeking to grow our customer support operations and are looking for passionate native Norwegian, Swedish or Finnish and English speaking customer support agents to join our team.  Customer support plays a significant role in ensuring that our customers experience the best possible journey through the most appropriate communication channels. The current vacancies requires a pleasant personality to be able to represent the company values in the most efficient manner possible.
 
Do you have what it takes to join our team and be part of our success?  
 
Duties and Responsibilities :
  • Provide excellent customer support through various communication channels in your native Scandinavian language/s and English
  • Ensure a great customer support experience
  • Maintain customer focus and respond to customer queries following company guidelines
  • Clarify and guide customers with all requests and escalate and follow up where necessary
  • Work within a dynamic team, support team members whilst contributing to the company values.
  • Maintain professional working relationships with customers and colleagues
Key Competencies :
  • Excellent communication skills both verbal and written
  • Good organisation and prioritization skills, with attention to detail
  • Friendly and honest with the willingness to learn
  • Ambitious and strong team player
  • Customer focused
  • Able to perform well under pressure
  • Goal oriented and works well under minimum supervision
  • Flexible and willing to work shifts
  • Offer support in Finnish and English

 

Send your CV to krysta@bettingconnections.com for more info