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Fraud and Payments Manager - Malta
Job ID: 6573
Job Type:
Region:

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Payment & Fraud Manager
Malta

The company

  • Growing start-up
  • Less than 20 employees
  • Operating since December 2018
  • Experienced team
  • Great office space in Msida
  • Innovative Casino product and markets
 

Skills & Requirements

  • Experience in iGaming is a must
  • Strong Payment experience in iGaming
  • Experience in Fraud Management is a real plus
  • Hands-on mind-set
  • Managerial experience required
  • Meticulous with great attention to details
  • Business mindset and negotiation skills
  • Ambitious & hardworking
 

The role

 
We’re looking for an experienced F&P Manager who is expected to take full ownership of all the F&P Operations, build a team, drive the strategy and vision.
 
  1. Operations
 
  1. Processing of payments (deposits and withdrawals)
Monitoring incoming and outgoing transactions from all types of payment sources, including e-wallets, credit cards, bank transfers and other payment solutions
  1. Chargebacks/Disputes
Ownership of handling disputed transactions and defending chargebacks (liaising with the relevant Banks/Payment methods) 
  1. Fraud/Risk monitoring
Research and find/solve fraud cases involving, but not limited to Credit card fraud, Bank Fraud, Hacked accounts, Identity theft etc. (Perform risk checks)
  1. KYC/CDD/EDD – Handle player verification
  2. Collaboration with internal departments Customer Care, CRM, Marketing etc.
 
 
  1. Ownership of PSPs
 
  • Build and develop partnerships with new and existing PSPs, Banks & 3rd party providers.
  • Manage new product implementation from discovery to integration
  • Negotiation of commercial terms and contract management
  • Proactive monitoring of international markets, research and competitor analysis on new payment options
  • Identify technical problems and report/raise bugs suggest improvements
  • Ensure compliance and keep up to date with market regulations
 
  1. Reconciliation
 
  • Reconciliation of all PSPs and Banks
  • Point of contact to the Finance department and 3rd party Accounting firm
  • Cost tracking and cashflow management
 
To apply please send your CV to Alexandra@bettingconnections.com