Job Details

Job
Location
French Customer Service Agent - Republic of Cyprus
Job ID: 6812
Job Type:
Region:
Permanent
Nicosia

Job description: Customer Support Representative - French speaking 

Our Client, an innovative iGaming company, is looking for new French speaking Customer Support representatives. 

Day to day responsibilities 

● Respond to players via live chat & emails 
● Document and delegate in-game bugs and other issues 
● Troubleshoot new issues directly with our players 
● Interact with various departments (VIP, marketing…) to improve gameplay for players 
● Extra tasks upon request (call campaigns, translations…) 

What is expected from you 

● Passion for Customer Service
● Solid writing and communication skills (in French & English) 
● Excellent problem-solving abilities
● Strong understanding of gaming 
● Available to work flexible hours (evenings, weekends) 

Location: Limassol
Salary: attractive + advantages 
Relocation Package