Job Details

Job
Location
German/English speaking Customer Care Agent - Malta
Job ID: 7351
Job Type:
Region:
Permanent
Malta

Job description:
You want to enjoy more than 300 days of sunshine a year and the view onto the sea from your office? In return, you know how to identify and understand customer needs? Then this is the right place for you.
 
Responsibilities:
 
  • You support young customer service team, which stands out due to its sportsmanship and friendly atmosphere
  • Communicating issues in a simple, quick and competent way comes naturally to you, whether via email or on the phone
  • You contribute actively to our customers‘ satisfaction
  • Every customer is unique. You are able to adapt yourself to it – you even like that – and demonstrate even in hectic times that you can cope with loads of work and stress
 
Requirements:
 
  • Your knowledge of the German and English language is excellent
  • You show a highly developed customer and service orientation
  • You describe yourself as an open-minded and positive personality with empathy
  • You’re not interested in the ordinary. We have international customers and no closing time. Therefore, it’s okay to work on weekends and evenings, including nights when needed.
  • You already gained work experience in customer service. If not, don’t worry: the team will teach you everything you need to know
 
Please send your CV to Gosia@bettingconnections.com if you are interested in this role.