Job Details

Job
Location
Head of E-commerce product - Cyprus
Job ID: 7187
Job Type:
Region:
Permanent
Limassol

Job description: Key Responsibilities:
 
As a head, you will be fully responsible of the efficiency, scalability and Compliance of the Risk management and Ecommerce product.
As a Senior you will be the person who masters the ecommerce product in and out and always thrives to deliver above expectations while working smarter not harder.
As a lead you will be the person nurturing the skills development of each member on the team when it comes to the eCommerce Product in particular.
 
  • Guarantee the constant availability of proper operationality of payment methods and risk management tools in all present and planned markets.
  • Perform payment methods’ applications, configuration, testing deployment.
  • Provide team training, write or optimise procedures related to your products.
  • Build Metrics and reports on transactions/ Service Providers; share insights to improve:
              o Approval rates
              o Transactions cost
              o Risk and Fraud Mitigation
  • Regularly review and optimise the full end users’ (both clients and agents) journeys through the eCommerce and risk management products.
  • Independently determine transaction issues, damaging activities and be able to act according to procedures while proposing more efficient solutions or ideas.
  • Investigate and report valuable updates on ecommerce products and competitor sites.
  • Regularly initiate performance and cost analysis on Software and department procedures.
  • Review, approve or reject account registrations, deposits and withdrawals.
 
General Requirements
 
  • Strong Interest in process improvement.
  • Strong Interest in data Analysis (Excel, Power BI, Tableau etc…).
  • Strong motivation to constantly improve.
 
Essential Competencies
 
  • +5-7 years of experience in the role within e-commerce or iGaming
  • Excellent Knowledge of i-gaming Payment Methods and risk management tools in various Markets and under various jurisdictions.
  • Master knowledge of:
              o Merchant accounts applications.
              o Contracts and fees reviews.
              o eCommerce compliance and Payment risk management.
              o eCommerce/ risk Management architecture and flow design.
              o Integrations planning and coordination.
              o QA and Production testing.
  • Excellent Knowledge of Microsoft Excel for data analysis or similar software.
  • Excellent verbal and written English communication skills.
  • Excellent analytical and organisational skills.
Send your CV to Barbora@bettingconnections.com if you are interested in this role.