Job Details

Head of Risk, Fraud & Payments - Malta
Job ID: 7932
Job Type:

Any Region

Job description: As Head of Risk, Fraud & Payments you will be responsible for the company’s strategic implementation of policies and procedures whilst also ensuring the best practices for the risk, fraud and payments department.
  • Drive and implement new and current projects related to the RFP Department
  • Manage a sizeable team of various Risk, Fraud and Payments professionals including setting of objectives and overseeing the team’s performance
  • Ensure that business objectives are met through effective and efficient team management
  • Implement and review processes and best practices regarding customer registration, verification, CDD, and EDD
  • Strategically implement risk, fraud & payments internal policies, procedures and ensure the best practices for the daily operations
  • Implement payments optimisation strategies to maximise deposit levels and acceptance rates
  • Own, negotiate and manage payment and fraud related third-party relationships, including banks, PSPs, verification providers, etc.
  • Handle of high-risk payments, fraud and AML related escalations
  • Analyse data to identify fraud trends and provide reporting to the management team
  • Evaluate the risks associated with new launches or changes in products, jurisdictions, payment methods etc.
  • In conjunction with the Legal & Compliance team, identify changes to legislation to ensure that the company meets its statutory obligations and internal requirements in respect to the prevention of money laundering prevention and player protection.
  • Work across the business and external departments to address payment operations, risk, technical and fraud issues
  • Oversee the payments processing function and ensure the quickest possible turnaround times on customer withdrawals, with particular focus on the VIP experience
  • Chargeback Management and reporting on losses to the COO and Senior Management
  • Assist in regulatory audits and risk assessments
  • Investigate, prepare and submit suspicious transactions reports to senior management and MLRO for review
  • 3+ years’ experience in a similar senior role with an igaming operator
  • Broad knowledge of the payments and fraud landscape
  • Strong knowledge of gambling compliance including RG, AML and KYC
  • Good understanding of 3rd party Fraud, Risk and Compliance systems
  • Experience in leading and managing a team of substantial size
  • Strong relationship and stakeholder management skills
  • Good communication and negotiation skills
  • Able to handle pressure and can work independently
  • Excellent verbal and written English skills

What they offer:
  • Competitive salary
  • Relocation Package
  • Comprehensive health insurance
  • Free lunch daily
  • Regular team events
  • A friendly, dynamic work environment - They believe that their employees are their main asset

For more information or to apply please send your CV to