Job Details

Job
Location
Payments and Fraud Analyst - Cyprus
Job ID: 7285
Job Type:
Region:
Permanent
Larnaca

Job description:
Our client is an online payments company based in Cyprus and they are looking to expand their Fraud and Payments team. The right candidate would have previous experience within online payments, documents verification, KYC and anti-fraud.
 
Responsibilities:
 
  • Customer document verification, full KYC procedure
  • Spotting and investigating suspicious activity
  • Maintain and review online customers accounts and activity
  • Minimize fraud loss and chargeback rates through the prevention, detection and Investigation of fraudulent or suspected transactions and accounts.
  • Liaising with third parties such as payment service providers
  • Maintain and review online customers accounts and activity
  • Payments investigations
  • Independently determine fraudulent activity and act according to agreed procedures with regards to transaction acceptance, account blocking and further checks
  • Reactively and proactively conduct analysis of transactional and customer records to link
  • unidentified transactions and accounts to known fraudulent activity
  • Investigate suspicious alerts (internal and external) with proper analysis and follow-up
  • Proactively find players receiving bonuses which they are not eligible for applying appropriate
  • processes to resolve the issue
  • Suggest improvements to the tools and procedures
  • Specialise in the detection and prevention of fraud
  • Professional handling of all related customer and support queries
  • Process incoming and outgoing customer payments, in a timely and error-free manner
  • Follow up any payment-related issues or customer queries proactively
 
Requirements
 
  • Previous experience (around 1 year) within online payments, fraud, documents verification, KYC, etc.
  • Experience working within iGaming, Ecommerce, Banking industries would be an advantage
  • Strong communication skills
  • Understanding and implementing KYC and anti-fraud policies
  • Knowledge of Internet related software
  • Strong work ethics and can-do attitude
  • Ability to work within small team
 
Please send your CV to Gosia@bettingconnections.com if you are interested in this role.