Job

Job
Location
RETENTION AGENT - SPANISH speaking - Malta
Job ID: 6713
Job Type:
Region:

Malta

RETENTION AGENT - SPANISH
Malta 
 
Key Responsibilities:
 
  • Retention Agent will be in charge of carrying out outbound Retention to:
    • Promote the company’s products and services
    • Retention – continuous relationship management ( Retention of previous converted deals, management of customer account, upsell customer deals, while constantly increasing their LTV)
  • Meet targets and deadlines, within a goal-oriented environment
 
Requirements:
 
  • Fluency in Spanish and English 
  • Self-motivated and goal-oriented with a strong will to succeed
  • 1-year experience in positions such as Credit Control agent or any position related to preventing cancellation of products in call center environments
  • Capable of reaching daily/weekly/monthly targets based on Retention Agents plan
  • Excellent communication skills (verbal + written)
  • Team player attitude
 
To apply please send your CV to alexandra@bettingconnections.com