Job Details

Job
Location
Risk, Fraud and Payments Manager - Malta
Job ID: 7190
Job Type:
Region:
Permanent
Any Region

Job description:
Our client is looking to hire a Risk, Fraud and Payment Manager to join its new team on a full-time basis.
 
Responsibilities:
 
  • Day-to-day management of company’s risk, fraud & payment department (RFP).
  • Overseeing the recruitment of the RFP department’s staff.
  • Overseeing RFP training, including:
  • Basic and follow-up training for all RFP staff
  • The compilation of training courses, both for dedicated RFP staff, and staff from other departments who may need some risk, fraud or payments training for their daily duties.
  • Management of RFP staff schedules to ensure that sufficient cover is provided and preventing backlogs.
  • Evaluation of the performance of RFP staff.
  • Managing the Company’s response to any incidence of serious fraud or official disputes including:
  • Leading the internal investigation of the case
  • Contacting, then liaising with, the relevant authorities
  • Managing all further steps thereafter
  • Conducting any follow-up work as required
  • Keeping the senior management of the Company (including relevant compliance staff) notified of developments throughout
  • Monitor sportsbook betting activity and combating with sportsbook fraud
  • Reporting to the Head of Operation on behalf of the RFP department
  • Liaising with the senior management, MLRO and regulatory compliance staff on all strategy and planning aspects for the RFP department
  • Ensuring policies are implemented across the relevant sections of the RFP department quickly and effectively. 
 
Requirements:
 
  • Three years of relevant experience, preferably in the iGaming sector on managerial position;
  • Good grasp of English (written and spoken);
  • Ability to work extended working hours when necessary;
  • Excellent communication and analytical skills;
  • Good organisational skills with attention to the detail;
  • Ability to work closely with other departments, especially Customer Support Team and AML team;
  • Strong knowledge of sportsbook product;
  • Ability to travel or relocation for a period of couple months;
  • Good knowledge of Microsoft office package;
  • Understanding of related legislation and regulations including MGA and UKGC;
  • Strong knowledge of AML regulations will be considered as an asset;
  • Strong knowledge of Visa Claims Resolution and chargebacks will be considered as an asset;
 
Please send your CV to Gosia@bettingconnections.com if you are interested in this role.