Risk, Fraud & Payments specialist - Malta
Job ID: 6672
Job Type:
Any Region

  • Resolving risk queries relating to our products and services
  • Help improving the fraud reporting, operational processes and procedures
  • Provide an enhanced customer experience service by swiftly and safely processing customer’s withdrawals.
  • Working closely with the support team to solve customer queries regarding payments
  • Dealing with customer document verification
  • Processing payments, particularly Deposits and Withdrawals. Monitoring incoming and outgoing transactions from all types of payment sources, including e-wallets, credit cards, bank transfers and other payment solutions
  • Analysing data and player behaviour regarding fraud, risk and anti-money laundering
  • Ensuring that fraudulent transactions are spotted effectively and handled swiftly in order to minimize losses and mitigating fraud rings from manifesting into larger scale fraud.
  • Compliance and assurance reviews of affiliate and acquisition activity to identify abuse of the business opportunity offered.
  • Using acquired skills to research and find/solve fraud cases involving, but not limited to Credit card fraud, Bank Fraud, Identity theft and Phishing.
  • Challenge Disputed transactions (liaising with the relevant Banks/Payment methods)
  • Working closely together with the Risk, Fraud & Payment manager to realize improvements in the fraud set up
  • At least 2 years’ experience in Risk, Fraud and Payments.
  • Experience in working with both Casino and Sports Book is an asset.
  • Sound and demonstrable experience with fraud analysis and investigations.
  • Understanding of the different online marketing incentives offered.
  • Knowledge of the different aspects of Risk work.
  • Knowledge and experience in online Payments or Financial Services.
  • Knowledge and experience of AML regulations.
  • Proficient in MS Office Tools and MS Excel in particular.
  • Fluency in the English language.