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SENIOR PAYMENT PRODUCT SPECIALIST - Malta
Job ID: 8627
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Job description: SENIOR PAYMENT PRODUCT SPECIALIST
Malta
 
Our client is looking for a Senior Payment Product Specialist to join their Payment Product Team.
Working closely with our Head of Payment Product.
 
Responsibilities
 
  • Conducting daily balance report and support finance team topping up our merchant accounts where necessary.
  • Assisting with rolling settlement cycle from PSPs.
  • Performing daily conversion analysis across all payment methods.
  • Having ownership of updating BIN routing rule and carry out monthly bin analysis covering all card processors.
  • Maintaining up to date all confluence pages related to Payment Product team.
  • Business development including new market researches from payment providers point of view.
  • Integrating new payment providers.
  • Monitoring payments systems on an ongoing basis and making sure that any issues are dealt with.
  • Making quick changes to prevent or address any issues.
  • Supporting the relevant teams when specific players have issues with their payments.
  • Assisting and replying to the relevant departments with any issues or technical questions they might have.
  • Helping out in establishing formal procedure on routing and fallback procedures.
  • Liaising with payment providers as and when required.
  • Compiling of daily and monthly reports and ad-hoc reports as may be required.
  • Filtering issues and escalating those issues which need more attention.
  • Assisting in the application process with new payment providers.
  • Providing coverage outside of office hours in cases of emergency.
  • Identifying areas requiring increased security controls to protect both the organisation and customer from fraud.
  • Managing payment system back-office user accounts
  • Assisting Finance Team with reconciliation process
 
Requirements:
 
  • 3 years+ experience in Product Payment within the iGaming Industry.
  • Experience in Payments Product (Payment IQ favoured).
  • A strong understanding of the iGaming industry and its products, processes as well as compliance requirements.
  • Excelling in internal / external relationship building as well as expectation management of your stakeholders.
  • Be able to take quick and smart decisions when needed.
  • The ability to multitask and be solution-oriented.
  • Tech-savvy, with a strong knowledge of Excel.
  • Translating English to Tech and vice versa - you will be preparing detailed tasks, refining, and planning development with the team.
  • An outgoing personality with a high degree of integrity.
  • Strong teamwork and interpersonal skills.
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